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PaySafe Review
PaySafe Review
June 19, 2023 / Michael Graw
PaySafe Review
June 19, 2023 / Michael Graw
Competitive rates & next-day funding
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PaySafe
Editorial Score 9.0
Fee Structure Variety
Tailored solutions that can include interchange-plus and tiered pricing, fees and structures negotiated on business model
10
Payout Speed
Typically within 1-3 business days
9.0
Integration Capabilties
Strong integration capabilities with robust API support for software companies and businesses
9.0
Security measures
PCI Level 1 3.1 certification provides a secure, reliable payment platform. PCI & DSS Compliance
9.0
Market Reputation
Competent support staff through several channels such as phone and email, with good handling of most issues
8.0

Intro

Paysafe is a global payment processor that goes beyond just accepting credit card payments. With Paysafe, you can enable customers to pay for online purchases with cash, a digital wallet, or a bank account. You can also pay out money to customers in real-time. Paysafe works with several industries that other payment providers blacklist, including the iGaming and crypto industries.

Pros

  • Prepaid paysafecard supports cash payments
  • Make payments to customers instantly
  • Works with iGaming and crypto industries
  • Supports custom payment integrations

Cons

  • Pricing is not transparent
  • Poor reviews from paysafecard users

Paysafe in Brief

Monthly fee: By quote only

Per swipe fee: By quote only

Setup fee: By quote only

Cancellation fee: By quote only

PCI compliance fee: By quote only

Best for: iGaming and crypto businesses

Terminals: Clover

POS Solutions

Paysafe works with the Clover point-of-sale (POS) terminal. If your business doesn’t already have a Clover terminal, you can purchase or lease one through Paysafe.

Paysafe also offers its own POS solution called Paysafe Mobile Pay. This enables you to accept credit and debit card payments with tap-to-pay on your Android or iOS smartphone.

Paysafe Mobile Pay includes inventory management and supports up to 10 sub-users. It also lets you view your transaction history on your smartphone, but it doesn’t offer in-depth sales analytics. So, Paysafe Mobile Pay is best suited for small businesses with low sales volume.

Paysafe also supports custom integrations and offers an API. So, you may be able to work with Paysafe to connect another POS or payment system.

Merchant Services

Paysafe can process credit and debit card payments in person, online, or over the phone. Depending on which POS you use, you can swipe, tap, or use an EMV chip. You can also accept payments via Apple Pay and Google Pay.

Paysafe also offers several unique payment solutions.

The first of these is paysafecard. This is a prepaid debit card that customers can use to make purchases online with your business. Customers can purchase or reload a card using cash at any of 650,000 stores around the world.

In effect, paysafecard enables individuals who rely on cash or don’t want to share their credit card information to make payments to your business online.

Paysafe can also process direct debits from a customer’s bank account. Payments are processed instantly and your business is protected against chargebacks.

Paysafe offers 2 digital wallets, Neteller and Skrill. Customers can transfer money into these wallets using a debit card, credit card, or direct deposit from a bank account. Then you can accept digital payments from these wallets. Neteller and Skrill each support more than 40 currencies.

Finally, Paysafe enables you to send money to customers instantly. You can transfer money to a Neteller or Skrill wallet, to a paysafecard, or to a credit or debit card. This is extremely useful if your business needs to process refunds or allow customers to withdraw funds from an online account.

Paysafe works with several industries that many other payment processors blacklist, including iGaming and crypto. In these industries, Paysafe’s paysafecard is especially useful for enabling customers to keep their personal financial information private. It enables customers to use cash to deposit money into and withdraw money from an account.

The company offers custom payment solutions for larger businesses. For example, you can work with Paysafe to build a branded digital wallet for your app or website. Paysafe also has an API that you can use to integrate its unique payment solutions into your existing payments infrastructure.

Pricing

Paysafe provides pricing by quote only. The company does not provide any example pricing or sample contracts.

Applying and Contracts

To get started with Paysafe, you can contact the company by requesting a quote online or by phone. A Paysafe sales representative will ask you about the size of your business, your monthly transaction volume, and the types of payments you want to accept. They’ll also ask about your existing POS system if you have one.

Based on your discussion, the representative will send you a contract. Contracts range from monthly to 3 years. Paysafe does not offer sample contracts or pricing information on its website, so read your contract carefully to understand what’s included and what fees you’ll pay.

About Paysafe

Paysafe is a London-based payments processor founded in 1996. It processes payments in more than 70 countries and is regulated by the US Securities and Exchange Commission and the UK Financial Conduct Authority. Paysafe is also publicly traded on the New York Stock Exchange.

Paysafe emerged as a result of mergers between Neteller PLC, Netbanx Ltd, and Optimal Payments Limited. The company also purchased SafetyPay, a payments processor focused on the Latin American market, in 2022.

Customer Support

Paysafe offers customer support by phone and email from 9am-6pm (ET). The support team answers most emailed questions within 24 hours. Paysafe also has an online resource center with detailed guides explaining its integrations, how chargebacks work, and more.

Paysafe has an A+ rating from the Better Business Bureau, but only a 1.4-star rating on Trustpilot. Many of the negative reviews about the company are from individual users who use paysafecard rather than from business customers.

Phone: (888) 709-8753

Email: customersupport@paysafe.com

In Conclusion

Paysafe stands out for offering unique payment solutions that aren’t available through other payment processors. With Paysafe, your business can enable customers to make payments online with cash through a prepaid paysafecard. You can also accept digital payments using Paysafe’s Neteller and Skrill wallets or accept direct deposits from a customer’s bank account.

Paysafe is especially good for companies in the iGaming and crypto industries. Businesses in these industries aren’t supported by many payment processors. In addition, Paysafe’s payouts feature works very well for businesses that need to allow customers to withdraw funds from an online account.

Get started now, visit PaySafe
By Michael Graw
Michael Graw is a freelance journalist and photographer based in Bellingham, Washington. His interests span a wide range from business technology to finance to creative media, with a focus on new technology and emerging trends. Michael's work has been published in TechRadar, Tom's Guide, Business Insider, Fast Company, Salon, and Harvard Business Review.